Customers Often Ask

How does the subscription work?

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Visit the subscription section on our website & choose the product that you’d like to subscribe to. Select the details of the product and frequency of delivery. The next thing to do is pay for your first box and voila, you’re done!

Can I have two subscriptions at the same time?

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Yes, simply set up a new subscription for whichever product you would like and you’re good to go!

How does the payment system work?

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The payment for subscriptions is based on your order frequency. Once you set up a subscription, you will be automatically charged on the day of the delivery. You will also receive an alert email informing you of the upcoming auto-debit. As soon as the payment goes through, we will dispatch the product.

How do I pause my subscription?

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Yes, head on over to Your Account and select the ‘Manage Subscriptions’ tab to check on all the subscriptions saved to your account. Select which subscription you’d wish to pause and voila, you’re done!

Can I resume my subscription after a pause?

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Certainly, simply head on over to your subscriptions tab and choose which paused subscription you’d wish to resume.

Have a different question for us? see our faq